Before Your Move

Moving is stressful enough without the added worry of falling victim to a scam.  Unfortunately, moving fraud is a real threat that can cost consumers time, money, and peace of mind. That’s why it’s essential to stay informed and know what red flags to watch out for. The Federal Motor Carrier Safety Administration (FMCSA) offers a comprehensive guide to help you recognize and avoid moving scams. To protect yourself and your belongings, we highly recommend reviewing their page on Moving Fraud. It’s a must-read resource for anyone planning a move.

Read the full FMCSA article here: https://www.fmcsa.dot.gov/protect-your-move/moving-fraud

FMCSA’S BEFORE YOU MOVE CHECKLIST:

• Ask for recommendations from neighbors, friends, and relatives regarding the mover and broker.      
• Obtain estimates from at least three movers or brokers and compare cost and all other services to be provided by the companies.    
• Check to determine whether the interstate mover and broker is registered with FMCSA and has a U.S. DOT number.          
• Check with the Better Business Bureau regarding the mover and broker.
• Obtain the booklet Your Rights and Responsibilities When You Move from the mover and broker.    
• Find out what the mover's responsibilities are for damages that may occur to your belongings.          
• Ask if the mover and broker have a dispute settlement program.
• Find out how and when pickup and delivery of your household goods will occur.        
• Ask the mover and broker how they can be contacted before the move, during the move, and after the move.            
• Adequately insure your belongings.