During Your Move

As your moving day arrives and the truck pulls up, it’s easy to get caught up in the flurry of boxes, checklists, and coordination. But amidst the hustle, one critical detail you don’t want to overlook is understanding your liability coverage. What happens if something gets lost, damaged, or broken during the move? What is the mover actually responsible for, and what are you on the hook for? These are important questions that every consumer should consider before the first box is loaded.

The Federal Motor Carrier Safety Administration (FMCSA) offers clear guidance to help you navigate your rights and protections during the moving process. Their detailed breakdown of liability options, including Released Value Protection and Full Value Protection, can help you make the best choice based on your needs, budget, and the value of your belongings. Whether you're working with a moving company for the first time or you're a seasoned relocator, understanding this information is key to avoiding surprises later on.

To get the full picture of what liability protection means for your move, and how to make sure your items are covered, visit the FMCSA’s page on Liability Protection During Your Move.

Review the full FMCSA article here: https://www.fmcsa.dot.gov/consumer-protection/protect-your-move/are-you-moving/liability-protection

FMCSA’S MOVING DAY CHECK LIST:

• Carefully read the information on the estimate, bill of lading, inventory, and all other completed documents before you sign them.
• Accompany the movers as they inventory your household goods and resolve any questions regarding the condition of materials being moved.      
• Inform the driver and the moving company of how you can be reached during the move.
• Be present to answer questions and give directions to the movers. Stay until they finish.    
• Give the driver directions to your new house.           
• Before the moving van leaves, take one final look throughout the house to make certain nothing has been left behind.         
• Keep the bill of lading until your goods are delivered, the charges are paid, and any claims are settled.