Moving Day

Download our Pre-Move Countdown Checklist to be sure you don’t forget anything in the days and weeks leading to your move. Here are some other tips:

Packing

Proper packing by a trained packer using specially-designed cartons and materials is crucial to a good move. Schedule packing with the mover a day or two before the moving van is loaded. If you are packing yourself, it is never too soon to start, however movers do not usually accept liability for any damage to items packed by owners.

Be present when your goods are packed. An inventory of your goods will be made and it is important to resolve any disagreements prior to signing the inventory. Make sure all copies are legible and all items are numbered. Have valuable items listed separately. Some appliances may require servicing prior to the move, which your mover can schedule for you.

Items that Should not be Shipped

There are certain items that your mover cannot take with them, so before you start packing, take a look at this infographic.


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Moving Day

The bill of lading you will receive on loading day is the receipt for your goods and the contract for their transportation. It is your responsibility to read the bill of lading and understand it before you sign it. If you do not agree with something, do not sign it until you are satisfied that it is correct. You will also receive an inventory of your items.

These are both important documents, so don’t lose or misplace your copies.

  • Be on hand when the movers arrive
  • Discuss the delivery arrangements fully with your driver
  • Have beds stripped and ready to be packed
  • Save your energy — let the moving crew disassemble items like pool tables or swing sets
  • Tell your driver how to reach you at your destination and en route
  • Keep in contact with the mover’s agent at your destination while you are in transit

Delivery

Your belongings will often be transported in a van with those of other customers in the same general area. This helps to keep your costs down. Delivery is made on any of the several consecutive days agreed upon before the move began. Make sure the mover knows how to contact you to schedule actual delivery. If you cannot be reached at destination, the mover may place your shipment in storage to avoid delaying other shipments. This can mean additional charges for storage and handling.

At your new home, the movers will expect to be paid what you still owe them before unloading your belongings.

As the truck is being unloaded, check your goods for any damage. Do not sign off on the inventory sheet until you have inspected all of your items and the exterior of packing cartons.

Moving Day Etiquette

Consumers often ask how to best interact with a moving crew at either end of a relocation. To offer some guidance, we have developed the following tips in the infographic below to help make sure the van driver and other crew members can perform safely, efficiently and comfortably.


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