Claims 101

When:
January 24, 2018 all-day
2018-01-24T00:00:00-06:00
2018-01-25T00:00:00-06:00
Where:
Embassy Suites by Hilton Dallas DFW South
Contact:
MaryScott Tuck

Claims 101

This valuable one-day seminar, presented by Dave Hauenstein, AMSA’s former vice president for compliance and government affairs, covers COD claims; valuation; basic customer service; claim settlement strategies; and how to best use the mandatory arbitration program. You will practice settling claims and review arbitration case studies and, at the end of the seminar, you can take the Certified Claims and Arbitration Exam. (This class concentrates on COD shipments and does not cover Military or GSA claims). All materials and lunch are included.

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