Certified Office & Industrial Consultant
The Certified Office and Industrial Consultant (COIC) program provides training specifically designed for professional sales personnel in the office and industrial sector of the moving and storage industry. Upon completion, graduates receive a certificate, a credential verifying their certification, and will be listed on AMSA’s consumer website. Each COIC also receives a complimentary copy of Direction, AMSA’s monthly magazine, and the association’s e-newsletter, AMSA Today.
An annual participation fee of $75 is required to maintain certification status. Consultants are recertified every two years based on credits achieved in two defined categories, “Personal Growth” and “Industry and Program Growth.” A minimum of four points from each category must be earned within each two-year period.
Individuals involved directly or indirectly in the sales and marketing of moving and storage services anywhere in the world are eligible to apply. Both domestic and international applicants are welcome, but only AMSA members in good standing are eligible to apply.
The completed application should be mailed to AMSA, along with the $100 application fee, which covers the manual, the testing, and the initial website listing. Applicants have six months from the time they receive the study manual to take the COIC exam. Questions about the program may be directed to Stephanie Elko at (703) 706-4989.
The COIC certification manual has eight sections covering topics that each sales consultant must be familiar with to provide professional sales and marketing services to the office and industrial sector:
Section 1 — Promoting Your Company
Section 2 — Costing and Pricing Office and Industrial Moves
Section 3 — Profitability
Section 4 — Estimating
Section 5 — Planning a Successful Office and Industrial Move
Section 6 — Managing an Office and Industrial Move
Section 7 — Introduction to Claims
Section 8 — Ethical Standards and Antitrust Compliance
The Testing Process
The test must be taken within six months of receiving the manual. The testing is based solely on the information provided in the manual and has 50 multiple choice questions. The test must be proctored by a supervisor and taken within a one-hour time frame.
For more information on the COIC Program, please contact Stephanie Elko.
COIC Seals are Available
The COIC seals are a great way for your customers to know the ethics that you represent and the additional training you achieved. Distinguish yourself from the competition, and improve your sales. Order Now