We strongly recommend choosing among the more than 4,000 companies who are AMSA members. Each one has passed our background screening with government authorities at the state or federal level, as well as with their Better Business Bureau chapter. They have also pledged to abide by and uphold the AMSA Code of Ethics. They are reputable, legitimate companies who operate under honest business practices and the law.
Many AMSA members proudly display our logo on their website. Unfortunately, some bad guys steal our logo, so you can check our latest list of ProMovers to verify membership. Or call us at (888) 849-2672; we'd be glad to help.
In addition to the AMSA logo, we established the ProMover program; a quality certification program for our members who provide interstate moving services, and local moving services. These members, subject to annual background checks, are authorized to also display the ProMover logo. Learn more about the ProMover program.
You can check your interstate mover's complaint history at the federal government's consumer information website
for household goods moves.
If you're moving internationally, look for a RIM-certified company with this logo.
RIM companies have been certified by AMSA through training, testing and verification that they meet the standards for equipment and facilities to handle quality international household goods relocations safely and efficiently.
Household goods brokers arrange moves by serving as an intermediary with any number of actual movers, who buy jobs from them. Brokers, however, are not themselves movers; and do not operate trucks or handle shipments.
Using a third party can lead to problems. If the broker can’t sell the job to a mover for any reason, such as a low estimate or availability, you would end up without a mover on the day of your move. Once a broker does sell a job to a mover, the broker may not be willing to intervene on your behalf if any problems or concerns arise involving the move.
Under federal regulations, all household goods brokers must:
• Be registered with the Federal Motor Carrier Safety Administration (FMCSA)
• Use only movers that are registered with FMCSA
• Provide you with a list of the moving companies they use
• Provide you with the Your Rights and Responsibilities When You Move
and the Ready to Move?
• Include in their advertisements their physical business location, MC number, and their status as a broker that does not transport household goods but arranges for such service